Positive Google reviewsestablish trust and credibility with potential customers by providing them with a source of third-party validation of the business's products or services.
Are positive and negative Google reviews posted? You are able to set the star rating threshold and only stream your positive Google reviews. For example, if you set the threshold to 4 stars and above only reviews with 4 and 5 stars will show up in Google. When customers leave 3 stars or less, that feedback comes back to you for resolution, keeping negative reviews off of Google.
Why Should My Business Care About Google Reviews? Your business needs to be where your customers are at, & Google is the dominant player in the search engine market. According to various sources, Google's search engine market share is around 92-95%. Having fresh positive reviews on Google will improve your search engine rankings, leading to more customers for your business.
85% of consumers trust online reviews as much as personal recommendations.
91% of 18-34 year-olds trust online reviews as much as personal recommendations.
97% of consumers read online reviews for local businesses
85% of consumers think local review older than 3 months aren’t relevant
Google reviews are ranked in the top 3 factors that determine the Local SEO of a business.
A company that has a 5-star rating can lead to a 70% increase click-through rate.
Bottom line: In order to beat your competitors, you need REAL, RECENT, & RELEVENT POSITIVE REVIEWS.